Note that the tickets need to be exchanged for wristbands at the entrance. Please ensure to arrive 15 minutes before your booked time slot.
Note that the museum has a strict policy for maintaining the time slot selected. Besides a grace period of 30 mins before/after the selected time slot, early/late entrance to the Museum will be denied.
Infant strollers are allowed inside the museum
You are encouraged to travel via Metro or other more sustainable means. Self-parking for museum ticket holders on the day of validity is available free of charge for 3 hours, however, parking spaces are limited and subject to availability (electric car charging is available). Valet parking is available at an additional charge.
The full self-guided visit is expected to take approximately 2 hours. Please ensure to arrive 15 minutes prior to your booked time slot. If you miss your entry time, the attraction will try to accommodate you on the next available time slot on the same day, based on availability.
Photography and videography are allowed as long as the images are taken using existing light only (no flash) and are for personal, non-commercial use.
Please dress in a manner that is appropriate for a public space in the UAE and is respectful of the local culture.
Food and beverages are available for purchase and are to be consumed in designated areas. Guests may bring their own food to consume in the lobby and gardens. Caregivers may bring snacks and drinks to the Future Heroes floor, but not past the entry barrier. No food or drink is allowed in the other exhibitions out of concern for the safety of all guests.