• Guests are kindly requested to be ready in the hotel lobby 15 minutes before the pickup time to avoid any delays.
• Please ensure to provide accurate details, including the hotel address, during the booking process to facilitate smooth arrangements.
• Please remember to carry a valid ID proof or passport with you during the transfer. This is necessary for identification purposes and to ensure a hassle-free journey.
• Please note that if the guest fails to report within the designated time, it will be considered a No Show. In such cases, there will be no option for rescheduling or refund. We kindly request guests to adhere to the scheduled pick-up time to ensure a smooth and timely transfer.
• Note: The timings may vary depending on traffic and other factors. 
  

      Transfers will be provided from below mention areas only: 

•  Geylang lor 1-22
•  Little India
•  Orchard
•  Tanjong Pagar
•  Chinatown
•  Village Hotel Bugis

      Transfer waiting time policy: 

• Sharing Transfer: 07 Minutes 

Cancellation Policy

• All Cancellations made 72 hours prior to the Tour departure time NO charges will be applicable
• If Cancellation made within 72 hours to your Tour departure time 100% charges will be applicable
• If eligible for Refund your Amount will be returned back to your Account within 7 working days.

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Child Policy

• Children under 3 years will be considered as infant and entry will be free of cost.
  
• Children between age 3 to 12 will be considered as child and charged child rate.
• Children above age 12 will be considered as an adult and charged adult rate.

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