• Mandatory identification in the form of a passport or Emirates ID is required at the entrance for verification purposes.
• Pregnant women, Heart Patients or people suffering from backache are strictly not recommended for the Tour.
• Please ensure that you report directly to the designated location 30 minutes before the scheduled tour time.
• Children's tickets are applicable for those aged up to 12 years old. Keep in mind that children weighing less than 15 kg cannot be carried for safety reasons.
• All children must be accompanied by an adult.
• The Kids Go Free offer is available from June 1st to September 30th, 2024. Children aged 4 to 12 can enjoy free admission. Please note that all children must be accompanied by paying adults over 18 years old during the tour.
  

Cancellation Policy

• All Cancellations made 48 hours prior to the Tour departure time NO charges will be applicable
• If Cancellation made within 48 hours to your Tour departure time 100% charges will be applicable
• If eligible for Refund your Amount will be returned back to your Account within 7 working days.

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Child Policy

• Children under 4 years will be considered as infant and entry will be free of cost.
• Children between age 4 to 12 will be considered as child and charged child rate.
• Children above age 12 years will be considered as an adult and charged adult rate.

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