• A passport or Emirates ID is mandatory to be produced at the Entrance for Identification purposes.
• All passengers must wear life jackets and remain seated for the entire trip.
• Pregnant women, Heart Patients or people suffering from backache are strictly not recommended for the Tour.
• Alcoholic beverage not allowed on the boat.
• Guests are allowed to carry outside food (only snacks) on their own expenses. 
• Pets not allowed.
• The boat has a maximum capacity of six guests (either adults or children).
• The service provider holds no responsibility if any component of an attraction is non-operational due to technical reasons.
• Children must be accompanied by an adult through out the tour.
• All passengers should arrive at the Operation Location no less than 15 minutes prior to the trip time.
• If trips are rescheduled, a new date must be decided within 60 days from the original booking date.
• The last trip starts at 11:15 PM. 

Cancellation Policy

• All Cancellations made 72 hours prior to the Tour departure time NO charges will be applicable
• If Cancellation made within 72 hours to your Tour departure time 100% charges will be applicable
• If eligible for Refund your Amount will be returned back to your Account within 7 working days.

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Child Policy

• Child up to 6 years of age is complementary Sharing the same seat with the Parents on SIC.
• IF extra seat is required for child, then child prices will apply.

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